Frequently Asked Questions

1. Where are you located?
Window Motor World, Inc is located in the Appalachian mountains of North Carolina and has served the automotive industry for 15 years plus. Power window motors/ regulators are our only business.

2. Do you offer a warranty and if so how long is it good for?
Our parts come with our life-time warranty against failure due to defects in workmanship as long as you own the vehicle. The warranty is non-transferable and is a replacement warranty only.

3. Will my order be shipped today, and how long will it take to receive it?
Most orders are shipped within 24 hours (or one business day).

4. What is a core?
A core is your broken or damaged power window motor or regulator assembly.

5. How do I send in my core?
Please send your core, along with a copy of your invoice to: Window Motor World, Inc. 482 State Farm Rd Boone, NC 28607. Please allow 7-10 business days for processing.

6. Are your products aftermarket?
95% of our products are OEM direct from the manufacturer.

7. What does OEM mean?
“OEM” stands for Original Equipment Manufacturer.

8. What if I get a damaged shipment?
If your product arrives damaged, contact us with your invoice number and let us know that the shipment was damaged. A customer service representative will speak with you about options for replacing your product.

9. Do you ship outside the United States?
Yes, we ship World-wide.

10. What if I need a part that's not listed?
Call us! In most cases we can get it for you or rebuild your existing one.